Returns Policy

Refund Policy - Aquaponic Warrior and  AQUAFOD

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Please don't send your purchase back to the producer

To be entitled to a return, your product has to be unused and in precisely the exact same condition that you received it. It has to likewise maintain the original packaging.

Shipping:
Shipping prices are non-refundable. If you get a refund, then the expense of return shipping will be subtracted from your refund, if needed.
To return your product, you need to mail your merchandise : [will be advised our return address by email]

Refunds (if appropriate )
We just replace items if they're faulty or damaged. Should you have to swap it for the exact same thing, then send us an email at enquires@ aquafod.com and ship your product to: [will be advised upon email request] Presents When the product was marked as a gift when purchased and sent right to you, you are going to be given a present credit to the value of your yield.
If you're sending a product over AUD$75, then you should think about using trackable delivery service or buying shipping insurance. We do not promise that we'll get your returned item unless monitoring is provided.
Based on where you live, the time that it may take to your traded product to achieve you may change.

Sale items (if appropriate ) Added non-returnable things:
If the product was not marked as a gift when purchased, or the present giver had the order sent for themselves to give to you afterwards, we'll send a refund to the gift giver and he'll learn about your own return.
Refunds will be managed through email if needed.
Just regular priced items can be reimbursed, regrettably, sale items can't be reimbursed, unless faulty. 

Returns, Late or lost refunds (if appropriate )
As soon as your return is received and inspected, we'll send you an email to inform you that we've received your returned item. We'll also inform you of this rejection or approval of your refund. If you're accepted, then your refund will be processed, along with a charge will be applied to your charge card or a unique method of payment, within a specific number of days.

Exchanges (if appropriate )
There Are Particular scenarios where only partial refunds are allowed (if appropriate )
Next, speak to your bank. There's frequently some processing period prior to a refund is submitted. If you have done all this and you still haven't received your refund yet, please contact us in enquires@ aquafod.com

The thing has to be faulty, so we don't refund for change of mind. Book with clear signs of usage CD, DVD, software that's been opened. Any product not in its initial state is missing or damaged parts for reasons not because of our mistake Any product that's returned more than 15 days following delivery. 

We are always here to help, so talk to us if you feel there is a problem, we do our best to resolve it. 

Updated: 2019